Support
Tell us what happened and which article or payment it concerns. Please leave passwords, API keys and card details out of your message.
For a rewrite that is still being checked, include its task identifier and when you submitted it. An uncertain task keeps its credit reserved until its outcome is resolved.
Include the order identifier, date, amount and a short explanation. Refund requests are reviewed manually. A submitted request is not a confirmation that money has been returned.
You can check confirmed payments, renewal status and available changes in billing settings.
Support contact details will be available before the service opens for purchases.